SHIPPING & RETURN POLICY
Shipping times vary per item or product. Digital files are available for download immediately after purchase. All physical products have a processing time of 1-3 business days depending on the item. After your order is processed, shipping takes 1-6 business days. Perishable food items are ONLY shipped on Mondays and Tuesdays I highly recommend choosing the fast shipping option for perishable food. If your order includes perishable items and non- perishable items they will ship together and processing time will be based on the product that takes the longest to complete. EX: An order that includes a perishable item and a ready to ship item will only ship out on a Monday or Tuesday after the processing time for the order.
We are not responsible for any postal delays beyond our control. All packages are counted and checked several times for quality. If your item is damaged in transit, contact your postal service, as we cannot control handling after the items leave our care.
We do NOT accept any returns under any circumstances. All sales are final. If you have an issue, please email me and allow at least 2 business days for a response.
PICK UP/ DELIVERY ORDER POLICIES
All Custom pick up orders should be place via our fb page, instagram page, via email, or through the "request custom order" option which is listed under the contact section of the website, or the "submit inquiry or order request" on the home page. Please make your inquiries are detailed. You will receive an emailed invoice for pick-up and delivery orders. All pick up orders must be paid in full before pick up. Pick up orders that include perishable items will only be held for 24 hours after the agreed upon time in order to maintain freshness, after which the items will be sold or discarded. Pick up location will be disclosed via email or direct message. Delivery fees may be charged depending on the distance of the order. All invoices not paid within 48 hours will be canceled.
**Advanced notice is required for delivery and pick up orders and is based on availability.
****ORDER ONLINE FOR PICKUP feature will allow for you to choose between the current offers for that day. Only what is available for the location of the day will be shown on the menu.